About ALONE
Vision Statement
A society where older people are included as valued and empowered members of the community.
Mission Statement
ALONE supports older people in need through a befriending service, long-term housing and crisis support in the community.
To read about some of the ways in which ALONE makes a difference please click here
Values
Partnership
ALONE listens to our service users and strives to meet their needs and help maximise independence. We work closely with a wide range of services, both statutory and voluntary.
Innovation
ALONE is committed to a process of continuous improvement by learning, training and adapting to ensure that we meet the changing needs of our service users.
Dignity and respect for the individual
ALONE believes that every citizen’s dignity and human rights should be honoured. We listen carefully to our service users to understand the world from their perspective and offer them help as required.
Transparency
We are committed to working in an accountable, responsible and professional manner.
Companionship
Our volunteers provide crucial friendship to many older people. At ALONE we extend the spirit of companionship to one another and to all organisations and others with whom we work.
Non-Judgemental
It is ALONE policy to treat everyone in a non-judgemental, open and professional manner.
Principles
- We encourage everyone to support and value older people
- Volunteerism is at the heart of what we do
- We aim to be professional in attitude and in our services
- We take a rights-based approach because we believe older people should not be dependent on charity
- We value our independence: Our day-to-day activities are funded by unsolicited donations from members of the public who share our vision
- We are non-denominational
