Coordinated Support

ALONE’s Coordinated Support service provides practical support and coordinates services for and with older people to address challenges and to find solutions.

The service offers help to resolve financial and pension difficulties, support engagement  with local events and activities, access housing grants and adaptations, navigate the healthcare system, access housing and tenancy support, and resolve any other challenges that may arise. ALONE Support Coordinators act as a main point of contact to enable older people to access the supports and services they need.

If you are referring the older person to the service, they must have given their permission before we can contact them.

Who is ALONE’s Support Coordination for?

People over 60 who:

  • Need information on rights and entitlements
  • Cannot access vital services
  • Have physical or mental health difficulties
  • Have financial difficulties
  • Are experiencing elder abuse
  • Are experiencing isolation and loneliness
  • Live in substandard or unsuitable housing
  • Are homeless or at risk of homelessness
  • Require additional support to remain living in the community

The service is confidential, non-judgmental and non-denominational.

How does it work?

Here’s what we do when an older person contacts us in need of support:

  • If necessary the Support Coordinator visits the older person to talk through their current situation
  • A plan is put in place to help the older person resolve their difficulties and continue living independently.
  • Support Coordination works closely with the older person towards a satisfactory solution.
  • The Support Coordination Service works in partnership with local authorities, state agencies, community and voluntary groups.

To find a Befriending Service near you, please click here.

Download a Referral Information Sheet

Download a Support Coordination Referral Form