ALONE provides advice and support for older people, aiming to improve physical, emotional and mental wellbeing from the first point of contact
Dublin, 19th July 2021 ALONE, the organisation which supports older people, has received over 50,000 calls into their Service, which paves the way towards direct access to their integrated service model. ALONE has been supporting an increasing number of older people in need, through the COVID-19 pandemic with their National Support Line crucial in mobilising a rapid response in every county to make sure everyone is looked after. Their dedicated line acts as a gateway to their integrated service model and means that older people across the Country have one direct link for services, advice and information.
ALONE have supported 7,130 unique older people in 2021 alone, continuing to mark an increase in volume of older people seeking ongoing support. The organisation offer an integrated system of Support Coordination, Practical Supports, Befriending, a variety of Phone Services, Social Prescribing, Housing with Support and Assistive Technology. While 68% of callers to ALONE’s National Support Line are living alone, ALONE work with all older people, including those who are lonely, isolated, frail or ill, homeless, living in poverty, or are facing other difficulties. Support requests from older people range anywhere from Financial/Legal, Personal Care, Housing, Support & Befriending or Technology and Safety/Security.
The National Support Line is the first point of access to our fully-integrated service model which assesses each individual on a case-by-case basis, which will enable older people to continue ageing at home. So far this year, ALONE have put 3,050support plans in place for those who have called with an issue in order to develop tailored solutions to each problem. The organisations individualised support plans, provide a point of contact for access to health, financial benefits and supports, social care, housing, transport and other arising needs using technology and other services and activities to improve physical, emotional and mental wellbeing.
ALONE have placed almost 100,000 calls to older people who have been linked in with their services this year to date. The total number of volunteers linked in with ALONE is over 3,000 who have cumulatively committed to 63,200 hours of volunteering in 2021.
ALONE’s Technology has been vital in assisting older people throughout the pandemic, where their team installed various devices for older people across the country in order to keep them connected, safe and secure. ALONE has enabled 455 new older people to use technology to age at home. Within the 352 Technology Support Plans put in place, 297 of these are devices that have been installed in older people’s homes.
Our integrated service:
“A 70-year-old woman called the National Support Line last May 2020, as she had recently moved back into her home house to care for her older mother. She was finding the change very tough so ALONE supplied information on Family Carers Ireland support. We set her up on Telephone Support & Befriending calls and she is currently waiting to be matched with Visitation Support & Befriending Volunteer.”
“An older gentleman called us in October 2020. He had no heating and wasn’t clear on what he needed to do with his local County Council. ALONE supported him and he was so thankful got his heating fixed and few other home repairs in time for Christmas.”
“An 80-year-old man called the National Support Line and referred himself via our website to receive Support & Befriending service as the feeling of social isolation and loneliness were making him experience feelings of depression. We matched him with a Visitation Support & Befriending volunteer in January 2021 and he is very thankful of the relationship formed through ALONE.”
Seán Moynihan, CEO of ALONE said, “Our volunteers and staff have been working alongside older people for over forty years now, and our primary objective remains enabling older people to age safely and securely in their own homes. ALONE’s Services have continued to be a lifeline for older people across the country during dark times over the past year and we will continue this work until the threat of the pandemic has passed and beyond. Our National Support Line will continue to be the gateway to accessing our services and we endeavour to keep providing and expanding these services to accommodate for those who require them.
He continued, “We have accomplished so much across 2020 and 2021 but we will continue to work with older people who are struggling in order to provide assistance, support and reassurance. We must continue to protect our ageing population following the sacrifices that they have made in the past year and provide the necessary supports for older people both now and when things begin to return to normality.”
Contact ALONE if you have concerns about your own wellbeing, or the wellbeing of an older person you know. Their National Support Line is available seven days a week from 8am – 8pm on 0818 222 024. Further information can be found on www.alone.ie.
Cookie | Duration | Description |
---|---|---|
cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
Team Manager
Emma Fitzgerald
089 409 0549
Dublin North & East
0818 222 024
Dublin North & East
0818 222 024
Dublin North & East
0818 222 024
Dublin North & East
0818 222 024
Dublin North & East
0818 222 024
Dublin North & East
0818 222 024
Dublin North & East
0818 222 024
Dublin North & East
0818 222 024
Dublin North & East
0818 222 024
Dublin North & East
0818 222 024
Dublin North & East
0818 222 024
Dublin North & East
0818 222 024
Dublin North & East
0818 222 024
Team Manager
Erik Sopon
000 000 0000
Dublin North & East
0818 222 024
Dublin North & East
0818 222 024
Dublin North & East
0818 222 024
Dublin North & East
0818 222 024
Dublin North & East
0818 222 024
Dublin North & East
0818 222 024
Dublin North & East
0818 222 024
Dublin North & East
0818 222 024
Dublin North & East
0818 222 024
Dublin North & East
0818 222 024
Team Manager
Greg O’Reilly
083 3851 221
Dublin North & East
0818 222 024
Dublin North & East
0818 222 024
Dublin North & East
0818 222 024
Dublin North & East
0818 222 024
Dublin North & East
0818 222 024
Dublin North & East
0818 222 024
Dublin North & East
0818 222 024
Dublin North & East
0818 222 024
Dublin North & East
0818 222 024
Team Manager
Martina Kinane
087 407 4085
East Clare
0818 222 024
East Limerick and Ballina
0818 222 024
North Limerick City
0818 222 024
North Tipperary
0818 222 024
South Limerick
0818 222 024
South Limerick City
0818 222 024
West Limerick
0818 222 024
Mid West
0818 222 024
Mid West
0818 222 024
Mid West
0818 222 024
Team Manager
Toni McCallion
083 062 5854
Ballinteer, Stepaside & Kiltiernan
0818 222 024
Central Wexford
0818 222 024
Churchtown, Clonskeagh, Dundrum & Milltown
0818 222 024
Donnybrook, Ranelagh & Ringsend
0818 222 024
Dun Laoghaire, Dalkey & Loughlinstown
0818 222 024
Foxrock, Carrickmines & Shankill
0818 222 024
North Wexford
0818 222 024
Northeast Wicklow
0818 222 024
Southeast Wicklow (CHN Learning Site)
0818 222 024
Stillorgan, Booterstown & Monkstown
0818 222 024
Dublin & South East
0818 222 024
Dublin & South East
0818 222 024
Dublin & South East
0818 222 024
Team Manager
Lola Fitzgibbon
086 084 1360
Central Kilkenny & South Carlow
0818 222 024
Central Tipperary
0818 222 024
North Carlow
0818 222 024
North Kilkenny & Kilkenny City (CHN Learning Site)
0818 222 024
South East Wexford
0818 222 024
South Tipperary & North Waterford
0818 222 024
Southwest Wexford
0818 222 024
Waterford City
0818 222 024
Waterford City
0818 222 024
West Waterford & Tramore
0818 222 024
Dublin & South East
0818 222 024
Dublin & South East
0818 222 024
Dublin & South East
0818 222 024
Dublin & South East
0818 222 024
Team Manager
Anne Crowley
086 168 8188
Ballyfermot & Palmerstown (CHN Learning Site)
0818 222 024
Clondalkin
0818 222 024
Crumlin, Driminagh & Harold’s Cross
0818 222 024
Lucan
0818 222 024
Rathfarnham, Ballyboden & Knocklyon
0818 222 024
Rathmines, Terenure & Templeogue
0818 222 024
South Dublin Inner City
0818 222 024
Tallaght & Firhouse
0818 222 024
Newcastle, Citywest & Saggart
0818 222 024
Dublin & Midlands
0818 222 024
Dublin & Midlands
0818 222 024
Team Manager
Greg O’Reilly
083 385 1221
East Kildare & Blessington
0818 222 024
East Offaly & North Laois
0818 222 024
East West Meath (CHN Learning Site)
0818 222 024
Longford & Central Westmeath
0818 222 024
Northeast Kildare
0818 222 024
Northwest Kildare
0818 222 024
Northwest Kildare
0818 222 024
Offaly
0818 222 024
South Laois
0818 222 024
West & Central Kildare
0818 222 024
West Meath & Offaly
0818 222 024
South Kildare & West Wicklow
0818 222 024
Dublin & Midlands
0818 222 024
Dublin & Midlands
0818 222 024
Regional Head of Service
Name
Phone
Team Manager
Lola Fitzgibbon
086 084 1360
Bandon, Carrigaline, Kinsale
0818 222 024
0818 222 024
North Kerry
0818 222 024
Northwest Cork
0818 222 024
West Central Cork
0818 222 024
West Cork
0818 222 024
West Kerry
0818 222 024
South West
0818 222 024
South West
0818 222 024
South Kerry
0818 222 024
Team Manager
Ciaran Gilligan
083 878 6080
Central Cork
0818 222 024
East Central Cork
0818 222 024
East Cork City
0818 222 024
Gurranabraher, Knocknaheeny
0818 222 024
SouthEast Cork City
0818 222 024
South West
0818 222 024
South West
0818 222 024
Northeast Cork
0818 222 024
South Cork City
0818 222 024
Regional Head of Service
Name
phone
Team Manager
Michael Purtill
086 014 5831
East Donegal
0818 222 024
Inishowen
0818 222 024
Inishowen
0818 222 024
Leitrim, West Cavan
0818 222 024
East Donegal
0818 222 024
Sligo, North Leitrim, Bundoran
0818 222 024
West Donegal
0818 222 024
West Donegal
0818 222 024
West and North West
0818 222 024
West and North West
0818 222 024
West and North West
0818 222 024
West and North West
0818 222 024
Team Manager
Ciaran Gilligan
083 878 6080
Central Galway, East Galway City
0818 222 024
East Galway, South Roscommon
0818 222 024
North Mayo
0818 222 024
North Roscommon, North-East Galway
0818 222 024
Tuam, Athenry, Loughrea
0818 222 024
West Galway
0818 222 024
West Galway City
0818 222 024
West Mayo
0818 222 024
East Mayo
0818 222 024
West and North West
0818 222 024
West and North West
0818 222 024
West and North West
0818 222 024
Service Manager
Shelby Unger
083 060 2419
Northeast Wicklow
Milltown, Churchtown & Dundrum
Donnybrook, Ranelagh & Ringsend
Volunteer Support Officer
Grainne Kennedy
086 108 2524
Volunteer Support Officer
Vacant
0818 222 024
Service Manager
Ciaran Gilligan
083 878 6080
Tuam, Athenry & Loughrea (CHN Learning Site)
0818 222 024
Service Manager
Kevin White
089 409 0549
Balbriggan, Skerries & Lusk
Vacant
0818 222 024
St. Margaret”s, Finglas & Glasnevin
Maura O’Shea
0818 222 024
Telephone Support Coordinator
Michael Kennedy
086 440 2894
Telephone Support Coordinator
Jacob Shakespeare
Telephone Support Coordinator
Anne Marie mc Allister
086 440 7825
Telephone Support Officer
Vacant
0818 222 024
Telephone Support Officer
Sharon McManus
0818 222 024
Telephone Support Officer
Vacant
0818 222 024
Service Manager
Greg O’Reilly
083 385 1221
North Meath & Ardee
Paula Boyce
0818 222 024
East Meath
John Stillman
0818 222 024
Location tbc
Vacant
0818 222 024
Telephone Support Coordinator
Anne Murphy
086 035 3904
Volunteer Support Officer
Frances Sheerin
086 108 5965
National Support Line Coordinators
National Support Line Coordinators
National Support Line Coordinators
National Support Line Coordinators
Aoife Callaghan
Sarah kerr
Aoife Callaghan
Bridgeen Coyle
086 032 6801
087 179 3782
086 032 6801
086 014 6732
Service Manager
Natalie Johnson
083 062 5854
South Dublin Inner City
Vacant
0818 222 024
Rathfarnham, Knocklyon & Ballyboden
Vacant
0818 222 024
Newcastle, Citywest & Saggart
Joe Sullivan
0818 222 024
Northwest Kildare
Annemarie Molloy
Patricia Scanlon
086 013 7256
Service Manager
Lola Fitzgibbon
086 084 1360
Southwest Wexford
Natalia Gembicka
086 014 4915
Service Manager
Siobhan Walsh
086 084 1674
Northeast Cork
Vacant
0818 222 024
Central Cork
Veronica Reidy
Clare Seymour
086 075 3867
086 107 9433
Telephone Support Coordinator
Geraldine Commins
086 013 1570
Volunteer Support Officer
Mairead Egan
087 253 1380
Volunteer Support Officer
Maria O’Connor
Volunteer Support Officer
Tracey Kearney
086 440 9893
Service Manager
Martina Kinane
087 407 4085
Caroline Bradley
West Limerick
Margaret Collum
Volunteer Support Officers
Aoife Dennehy
086 211 5307
Volunteer Support Officers
Vacant
0818 222 024
Service Manager
Frances Browne
087 751 6087
Inishowen (CHN Learning Site)
Bronagh Doyle
086 171 6984
Inishowen (CHN Learning Site)
Gráinne Hargan
West Donegal
Emma Kennedy
086 720 8686
Donegal inishowen
Vacant
0818 222 024
Telephone Support Coordinator
Deirdre Browne
074 932 1598
Telephone Support Coordinator
Catherine Reilly
National Support & Referral Line Coordinator
Kathleen Bonner