ALONE works with all older people, including those who are lonely, isolated, frail or ill, homeless, living in poverty, or are facing other difficulties.
If you are making a referral to ALONE on behalf of someone else, please make sure you have the person’s consent to do so. If possible, complete this referral form in the company of the person being referred.
Who are our services for?
ALONE works with all older people, including those who are lonely, isolated, frail or ill, homeless, living in poverty, or are facing other difficulties
ALONE is a national organisation working with people to age at home. If we cannot provide services directly, we will endeavour to locate a service that can. An older person does not necessarily have to live by themselves in order to be referred to ALONE.
What services do we provide?
The ALONE National Support & Referral Line creates direct access to ALONE’s integrated service model. Older people and other agencies are encouraged to call 0818 222 024 for access our services advice, and information seven days a week from 8am – 8pm.
Our National Support and Referral Line can also be assessed by professionals in Local Authorities, Local Development Companies, Hospitals, Primary Care, the HSE, GP’s, members of PPN’s and other community services, including pharmacy staff to refer older people to our services CHY 8259 RCN 20020057
The National Support and Referral Line aims to provide support to:
· Older people calling for support and access to our services and help to resolve issues such as housing, health, financial concerns.
· Older people calling with feelings of loneliness, isolation, and fear.
· Older people and general public calling for information.
· ALONE Volunteers querying about Support & Befriending Visits or raising concerns for the older people they visit.
ALONE’s Support Coordination empowers older people by devising personalised support plans to address challenges and find solutions.
We offer access to our own services while coordinating and enabling older people to access other services in the community.
These are medical as well as non-medical sources of support to improve physical, emotional and mental wellbeing.
The service offers help to resolve a wide range of difficulties while giving practical support and engagement within their own community.
All our services include providing technology solutions to support older people remain at home.
ALONE’s Support & Befriending service provides companionship and practical support to older people who would like or need it. The service also provides assistance to solve everyday problems and links the older person in with local events and activities. We provide advice and information on health and wellbeing and will provide the older person with further support as and when required.
ALONE’s Visitation Support & Befriending Service provides regular visits to an older person. We provide friendship, practical support and links to local activities and initiatives.
ALONE’s Telephone Support & Befriending Service provides daily or weekly telephone contact to an older person. We provide friendship, advice and offer CHY 8259 RCN 20020057
information on health and wellbeing, risk management and how to get involved in local activities and relevant initiatives.
Social Prescription is integrated into each of ALONE’s Services. We provide practical support and encouragement to older people to access non-medical sources of support within their community.
ALONE’s Assistive Technologies mission is to create an infrastructure to empower older people to use technology, enabling the user to manage their social connection, health, safety and security.
Housing with Support is a model of universal design housing with 24/7 care and support staff on-site support to create an alternative housing choice for those who need it and reduce the dependency on nursing homes.
ALONE’s Housing provides homes and ongoing support for older people who have housing difficulties. We provide secure tenancies with visiting supports which enable independent living.
What happens after a referral is made?
- For Professional referrals, an email confirmation will be sent to the person that made the referral.
- A Support Coordinator will phone to discuss this referral and next steps with the person submitting this form
- A Support Coordinator will carry out a full assessment of the Older Person’s needs in order to create a support plan
- If being referred for either a visitation service or telephone service with our volunteers, a Support Coordinator will match the Older Person with a volunteer and will remain in contact during this process.
Older Person’s Survey 2024
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