Volunteer – Telephone App Quiz

ALONE Telephone Support and Befriending App Training Quiz

Volunteer Details

Quiz

1. What is the 'In Progress Calls' list?(Required)
2. What information is it possible to see about the older people?(Required)
3. You refer the older person you have called to the Telephone Service Coordinator if you are concerned in any way for their welfare. True or False?(Required)
4. How many times must a call be attempted before it is referred to the Telephone Service Coordinator?(Required)
5. Where can you find a link to support volunteers on how to use the app?(Required)