Befriending & Support

ALONE Befriending & Support Service

ALONE’s Befriending & Support service provides companionship to older people who would like extra social contact through a weekly volunteer visit or telephone call.

The service is designed to alleviate the negative impacts loneliness has on mental and physical health.  Volunteers are trained and supported by professional staff.  If the older person’s needs change, staff also work with them to coordinate the additional supports they need to age at home.

Who is ALONE’s Befriending & Support Service for?

For anyone who is over 60 and has limited social contact or feels particularly isolated and lonely.


The Role of the Befriending & Support Volunteer

  • Provide companionship by visiting or calling at least once a week
  • Provide small practical supports where necessary and appropriate
  • Volunteers are not there to support with home help or care assistants tasks
  • All our volunteers are trained, Garda vetted and supported by experienced mentors


The Steps Involved

An ALONE Support Coordinator will then call to the older person’s home to carry out a full assessment.

  • The Befriending Service is explained in detail
  • When a suitable volunteer becomes available the older person and volunteer will be introduced by a member of ALONE staff or experienced volunteer
  • Once the older person and the volunteer are happy with the match they will arrange future visiting times between themselves
  • ALONE carries out regular check in-phone calls to ensure visits are going well
  • All volunteers receive training and are supported through a mentoring system



Befriending Network Ireland

Further information on Befriending services outside of Dublin is available here.

Make a referral

Download a Referral Information Sheet

Complete a Befriending Referral Form

Become a Befriending volunteer